explaining the testing phase . here.

Repairing your tech means you keep your tech in good condition and longer so you don’t need to always buy new.

Apart from saving you money, repairing your tech creates 92% less waste and 89% reduced greenhouse gas emissions compared to replacing it, according to Microsoft.

At Back Market, we’re all about making your tech last longer because it’s better for the planet. That’s why our partnership with iFixit makes perfect sense — they advocate for access to repairability, offer repair tools and resources, and create a community connected by shared passion for repair.

By promoting repairable solutions in partnership with iFixit, we hope to empower you to extend the life of your devices and be a part of a more sustainable future*.

*Up to 92% less carbon emissions than new - ADEME, Assessment of the environmental impact of a set of refurbished products

Before you start a repair on a device purchased on Back Market, check to see if the issue is already covered by the seller’s warranty. This warranty covers non-accidental, technical issues for the first year after purchase.

If you repair your device while it’s still covered by the seller warranty, including battery or screen replacements, and other internal repairs, the seller may claim that the warranty is void. It’s very important that you check your warranty information in your Back Market account before attempting any repair.

If you have a protection plan for a device purchased on Back Market, the above is also true. If you have an active protection plan, you should file a claim to resolve your issue before attempting any third-party or self-repair. Check your protection plan information in your Back Market account.